Orkney MSP Liam McArthur has today hailed the return of the Orkney Air Service Key Users Group as a success.
In early January Orkney’s MSP met with Maurice Boyle, Operations Director at Loganair, to discuss the nature of on-going ‘technical faults’ and the knock on consequences for passengers travelling on Orkney’s lifeline air links.
Mr Boyle agreed to Liam McArthur’s request to reconvene the Orkney Air Service Key Users Group as part of a package of measures to improve communications with passengers.
The Orkney Air Service Key Users Group met on Monday (1st of February) at the St Magnus Centre in Kirkwall where the Operations Director at Loganair presented the public forum with an update on the airline’s work to invest in services and communicate with passengers facing delays. The presentation was followed by an open discussion.
The meeting was also attended by Donna McHugh, Head of Revenue and Sales, and Stephen Campbell, Station Manager in Orkney.
Following the meeting Orkney’s MSP Liam McArthur said:
“I am glad Maurice Boyle agreed to join me in co-hosting another air services key users group meeting. It is important that we have a full and frank discussion on the measures needed to make progress where reliability and communication issues are concerned. I am glad that the Orkney Air Service Key Users Group was a forum where this could take place.
“The presentation from Loganair on the plans to improve communications with passengers due to be trialled later this month are very encouraging. It is exactly the thinking I pressed for when I last met with Mr Boyle and I welcome the action that is being taken.
“Hopefully this measures to improve communications will go hand in hand with improved reliability. Indeed, look forward to visiting the new ‘spares hub’ in Glasgow and speaking to the Head of Engineering later this month to see first-hand what is happening to improve reliability.”