McArthur seeks assurances about baggage problems at Glasgow Airport


Orkney MSP Liam McArthur has today written to Glasgow Airport following complaints flights to Kirkwall have left without passenger baggage.

It has been reported to Mr McArthur that services flying to Kirkwall from Glasgow Airport last week left with a very limited amount of baggage due to a failure of the airport’s main baggage belt system.

In a letter to Glasgow Airport’s Managing Director, Mr McArthur has sought assurances that the “problem is being addressed” and that there “will be no repeat in the weeks ahead.”

Mr McArthur said:

“It goes without saying that passengers, no matter where they fly, expect their baggage to be safely stored on board their flight. Unfortunately, too often lately, this does not appear to have been happening at Glasgow airport, due to problems with the airport’s main baggage belt system.

“This is a concern and I know a number of constituents returning to Orkney from Glasgow over recent days have been affected. For those only planning to be in Orkney for a short period, the inconvenience will have been greater.

“I have written, therefore, to Glasgow Airport’s management asking for an explanation and seeking assurances that steps have been taken to address this problem. Passengers deserve better, not least given the cost of travelling on these services.”

ENDS.


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